Globe Signs Agreement with Gov’t for Creation of Emergency Hotline 911

Globe Signs Agreement with Gov't for Creation of Emergency Hotline 911

Globe Telecom signed an agreement with the government to support the creation of a new nationwide emergency hotline number, which is 911, to replace Patrol 117.

Effectively, the use of 911 will begin August 1, which is also the commencement of the transition period. Globe also agreed to provide technical support during the period.

Read also: Globe Secures Support of DOTC In Bid to Make Mobile Connectivity More Pervasive

In addition, Globe agreed to support a recommendation that they will submit to President Duterte to issue a new Executive Order. This order would transfer Patrol 117 Commission’s authority to a new legal entity responsible for managing the Emergency Hotline 911 system.

Aside from Globe, other signatories to the agreement are the country’s major telecommunications providers that include the company’s units Bayan Telecommunications and Innove. Globe President & CEO Ernest Cu signed the agreement for Globe.

As a telecommunications provider, Globe recognizes that communication is critical for an emergency response mechanism to be effective. We are hopeful that the 911 system will be an effective tool in addressing the country’s emergency concerns,” said Cu.

Read also: Globe presses for creation of DICT to improve internet experience, help usher in PH to become digital economy

Signatories on the government side include Interior and Local Government Secretary Ismael Sueno, Information and Communications Technology Secretary Rodolfo Salalima, National Telecommunications Commission Commissioner Gamaliel Cordoba, among others. Trade and Industry Secretary Ramon Lopez served as a witness.

Created in 2002, Patrol 117 is the country’s emergency hotline number for incidents like police assistance, fires, medical, calamities, and other emergencies. The system is supervised by the DILG.


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