According to the Department of Health (DOH), Filipino and foreign visitors arriving in the country, now required to use an online contact tracking tool as the Philippines introduces an electronic arrival card or eArrival card.
Following concerns from travelers who found the system “tedious” and “inconvenient,” the DOH stated that eArrival cards will replace its online contact tracking tool, One Health Pass.
Starting November 1, pre-registration for eArrival cards will be required. Here’s a rundown of everything you need to know about the new platform.
HOW TO REGISTER FOR eARRIVAL CARD?
While the new platform is still being developed, users can temporarily access their eArrival card at onehealthpass.com.ph.
INFORMATIONS THAT NEED TO PROVIDE
The website will ask for the following travel information:
- the departure and arrival dates;
- arrival airport or seaport;
- if they are a passenger or crew, whether they are an overseas Filipino worker or not, if they were vaccinated against COVID-19 or not;
- origin country;
- name of the airline; and
- The flight number
The user must then give basic information such as their complete name, gender, date of birth, civil status, nationality, email, phone number, and address.
There’s also a health declaration tab, which asks where the person has been in the last 30 days. If they’ve been exposed to a probable COVID-19 case, and if they’ve been ill in the last 30 days.
HOW MUCH IS THE eARRIVAL CARD?
eArrival cards are free of charge, and no payment is required. Be careful of websites or businesses that request payment upon registration.
HOW LONG DOES IT TAKE TO REGISTER?
Travelers must complete the eArrival card 72 hours or three days before their travel.
IS THERE AN APP THAT NEEDS TO BE DOWNLOAD TO USE THE eARRIVAL CARD?
There are no applications necessary to use the eArrival card. To access it through a browser on a smartphone, tablet, laptop, or personal computer, one must have a stable internet connection.
WHAT’S THE NEXT STEP AFTER REGISTRATION?
Before you leave the eArrival card page, take a screenshot of your QR code or barcode. You may also print it if you want to.
QR codes will be given to individuals who meet all requirements and follow the country’s health policy. Otherwise, barcodes will be distributed.
The code(s) will be presented to an airline official before boarding the flight and to a Bureau of Quarantine (BOQ) officer upon arrival.
WHAT TO DO UPON ARRIVAL IN THE PHILIPPINES?
Travelers that handed QR codes have pre-qualified for the expedited lane upon arrival. Individuals also no longer obliged to give any further documents to a BOQ officer. However, the Bureau will still examine and verify the information they submitted before their arrival.
Those who have barcodes may get interrogated by a BOQ officer. To manually identify their identification and determine whether they go subjected to a five-day facility-based quarantine and RT-PCR testing.
However, quarantine or testing is not always the outcome. Once the BOQ officer has verified the information and determined that the passenger complies with the guidelines, they’d directed to go to immigration as soon as possible.
CAN THE USER CHANGE INCORRECT INFORMATION MISTAKENLY PROVIDED?
Users can modify the information using the website’s “Open My Profile” option as long as your data has not yet processed, confirmed, and classified as “arrived” by the BOQ.
Once you’ve arrived, you won’t be able to change anything.
In any case, double-check the information you gave ahead of time to avoid problems.
WHAT IF I LOST MY QR CODE OR BARCODE?
If you registered within 72 hours of your arrival, you may still get your QR code or barcode from the website’s “My Profile” tab. Simply provide your family name and transaction number before clicking the login button.
WHAT IF I LOST MY TRANSACTION NUMBER?
Just click “Lost your transaction number?“
” and carefully follow the directions. If your registered email address is still valid, your transaction number will be given to you.
Other inquiries about eArrival cards and COVID-19 protocols may be found on the DOH website.